Setting Up Your Trust Center

Setting Up Your Trust Center on Zentrova.ai

Link to the full training Loom video

https://loom.com/share/2c4b3490f96349a1b800799cfb39d2b6

Step 1: Start the Trust Center Setup 0:01

• Go to Zentrova.ai and log in.

• Click on 'Complete Trust Center Setup' to begin customizing your Trust Center site.

• Alternatively, click 'Trust Center' on the left menu to start the setup.

Step 2: Overview of Setup Steps 0:50

• There are five steps involved in setting up your Trust Center.

• You can exit and return to the setup at any time.

Step 3: Customize Your Trust Center 1:05

• Click on Step 1 to start customizing: 

  • Accept or edit the generated overview of your security program. Zeni our Copilot will generate some text for you to use.

  • Upload your company logo and favicon.

  • Choose a primary color for your Trust Center.

  • Enter your security team or GRC team's contact email address. This email will be visible to your customers at the bottom of the Trust Center site. 

• Click 'Save and Exit' or 'Next' to proceed.

Step 4: Enable Uptime Monitoring 2:41

• To enable uptime, click 'Enable Uptime on TrustCenter'.

• Enter your uptime statistics and any footnotes.

• Optionally, add an uptime page.

Step 5: Add Subprocessor Information 3:11

• Enter subprocessor details.

• Select the type of data handled by each subprocessor.

• Click 'Add' to include subprocessors and then click 'Next'.

Step 6: Add Client Information 3:50

• Enter information about existing clients who trust your products.

• Click 'Next' after adding clients.

Step 7: Add Terms and Conditions Links 4:15

• Add hyperlinks to your product's terms and conditions and privacy policy.

• These are the terms your end users will need to agree to prior to accessing your Trust Center.

Step 8: Complete Step 1 4:38

• Review the sample Trust Center site to see your progress.

Step 9: Add Compliance Reports 5:13

• Click 'Add New' to start entering details for compliance reports (e.g., SOC 2).

• Upload the document and add a description. Zeni our Copilot will generate some text for you to use.

• Specify the report's expiry date and auditor details.

Step 10: Add Security Reports 9:47

• Move to Step 3 to upload security reports.

• Click 'Add New', name the report, and upload the document.

Step 11: Add Security Topics 12:00

• In Step 4, add relevant security topics that will be visible on your Trust Center.

Step 12: Review and Publish 13:04

• Step 5 is automatically marked as complete with default NDA text.

• Edit NDA text if necessary, then save changes.

• Click 'Publish' to make your Trust Center live.

Step 13: Finalize and Access Your Trust Center 14:09

• Confirm the publication of your Trust Center.

• Access the live site or copy the link to share.

Step 14: Edit Content and Manage Trust Center 14:38

• Go back to the Admin Console to edit content or make the Trust Center offline if needed.

• For assistance, click 'Submit a Ticket'.

Link to Loom

https://loom.com/share/2c4b3490f96349a1b800799cfb39d2b6